By contacting Watt and Norris Conservation about a potential consignment, you accept and agree to be bound by the terms and provision of our Terms and Conditions. In addition, by sending us images, delivering, or arranging the delivery of a consignment to our premises you shall be subject to any posted guidelines or rules applicable to our services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not contact us about conservation services.

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We give informal quotes based on images to help potential clients understand the processes and costs involved. All consignments must be examined in person before a formal written estimate can be given. No treatment will be undertaken before the client approves the estimate, at which point they have agreed to the contract which is comprised of the estimate and our full Terms and Conditions.

The client is responsible for insuring consignments at all times including the period before the formal estimate has been approved.

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By accepting these terms and conditions, the client herby warrants to the conservator that the client is the legal owner of the item or has all necessary rights, licences and permission to authorise the conservator to carry out the agreed work, and that the item is free of all liens, charges and encumbrances of any nature. The client shall indemnify and hold the conservator harmless against all costs, claims liabilities and expenses incurred by the conservator in connection with any claim by any third party that the client was not entitled to permit the agreed work to be carried out. 

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This preamble applies to queries about potential consignments, the full Terms and Conditions must be agreed to before work is carried out and will be provided with the estimate.